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員工面對工作與生活品質衝突時之因應策略及其對幸福感影響之分析研究
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| 作者 |
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林德慧 |
| 學校系所 |
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暨南國際大學輔導與諮商研究所 |
| 地點 |
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全臺 全部
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| 研究內容 |
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[中文摘要]
本研究旨在了解員工在面對工作與生活品質衝突時之因應策略，以及因應策略對幸福感的影響。本研究之研究目的為探討：一、員工建構的幸福感內涵；二、員工工作困擾與工作與生活品質衝突的內容及其因應策略；三、員工面對工作與生活品質衝突時之因應策略對幸福感的影響。
據本研究之分析結果指出：一、員工幸福感為個人主觀之建構；二、員工之工作困擾主要來自「工作壓力」及「工作情境所引發的負向感受」，員工面對工作困擾及工作與生活品質衝突時，其因應策略可歸納為「問題解決導向」、「情緒導向」、「自我認知調整」與「社會支持」；三、員工之工作與生活品質衝突主要在「影響睡眠品質」及對生活的「空虛感」；本研究之受訪員工認為，幸福感是一種維持穩定的感覺或安適生活的狀態，壓力的發生也許會影響個人的幸福感，藉由採取個人的因應策略，以引發正向情緒與提升幸福感，使個人保持生活的士氣與希望及維持正常的生活功能，如此能追求穩定的幸福感。
中文關鍵詞：員工、工作與生活品質、因應策略、幸福感
[英文摘要Abstract]
The aims of this research are to understand employees’ coping strategies to the conflict upon work and life quality, and its influence on their well-being.
To reach the aims, mainly discussions are about: 1. the content of well-being constructed by employees; 2. the categories of employees’ working problems and conflict upon work and life quality, and their coping strategies; 3. the influence of coping strategies on subjective well-being.
According to the result of analysis, the conclusions are as following:
1. Employee’s well-being is subjectively constructed, including psychological, social and cognitive well-being.
2. Employees’ working problems mainly come from working stress and negative feelings about the conditions and situation of work place. Their coping strategies to working stress and negative feelings about the conditions and situation of work place , are including of “problem-focused coping”, “emotion-focused coping”, “adjusting of self-cognition”, and “social support”. They could cope by integrating personal and social resources.
3. Employees’ Conflict upon Work and Life quality mainly results in “damaging to quality of sleep” and “feelings of empty” to life. Interviewees of this research think that well-being is of a feeling about keeping stabling or comfortable state of life. Stress could impact subjective well-being. Coping strategies to stress could promote positive emotion and well-being, and make people keep their work morale, hope for life and normal life function to pursuit subjective well-being.
Keywords：Employees、Work and Life quality、Coping Strategies、Well-being
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